MEET DR. MELLISA MEEKS
Learn About Me
ABOUT ME
Who I Am
I’m a healthcare executive professional with over 12 years of revenue cycle operations and leadership experience. I enjoy producing quality work and making a significant impact. I've been successful in working with healthcare teams to create and implement industry best practices to improve net revenue. I focus specifically on taking complicated tasks like reducing bad debt, contract negotiation, government regulations, payer audits, outsourced revenue management, coding and physician documentation and simplify them into processes that meet or exceed senior operational leaders expectations. I am passionate about creating a company culture where employees feel supported, appreciated, valued and as a result thrive and produce amazing outcomes.
RECENT CAREER EXPERIENCE
SENIOR DIRECTOR OF REVENUE CYCLE, EDEN HEALTH
June 2022 - Present
​Reporting to the Chief Financial Officer, oversee coding, HIM, charge capture, CDM maintenance, claims, insurance and patient collections, cash posting and revenue integrity. Responsible for designing and implementing policies and procedures to ensure consistently successful revenue cycle operations as the company scales and grows.
DIRECTOR OF REVENUE CYCLE SITE OPERATIONS, JOHNS HOPKINS HOSPITAL
November 2021 - June 2022
Reporting to the Executive Director of Revenue Cycle, support, collaborate and educate pro-fee and facility leaders and staff at all levels within the organization to harmonize, standardize and stabilize Revenue Cycle operations across all divisions.
DIRECTOR OF REVENUE CYCLE, MUSC FLORENCE MEDICAL CENTER
November 2018 - November 2021
Reporting to the Chief Financial Officer, provide leadership and strategic direction for revenue cycle for Florence Medical Center (396 beds), MUSC Marion Medical Center (124 beds) and MUSC Mullins Skilled Nursing Facility (93Â certified beds). Oversee patient access, scheduling, central registration, financial counseling, pre-registration, ER registration, authorization, denial management, information desk, switchboard, resident trust account management and SNF billing (payer & private).
DIRECTOR OF REVENUE CYCLE, MILWAUKEE CENTER FOR INDEPENDENCE
May 2016 - November 2018
Promoted within six months to join the senior management team. Reporting to the Vice President of Finance and board of directors, provided leadership and strategic direction for revenue cycle. Developed revenue cycle structure, created job descriptions and hired all staff that handled billing, credentialing and contracting, denials, coding and authorizations. In-house expertise led to cancellation of expensive under-performing outsourced revenue management company resulting in a significant cost savings.
REVENUE CYCLE/CODING MANAGER, ASCENSION/MADISON MEDICAL AFFILIATES
April 2012 - May 2016
Provided strategic leadership focused on change management for two hospital locations, Columbia St. Mary's Milwaukee (300 beds), Columbia St. Mary's Mequon (182 beds) and 10 provider-based clinics. Areas of oversight were patient access, physician documentation audits and education, coding, billing, denials, customer service, payment posting and charge entry.
EDUCATIONAL HISTORY & CERTIFICATIONS
Life Long Learner
DOCTORATE IN HEALTHCARE ADMINISTRATION, CONCORDIA COLLEGE AND UNIVERSITY
January 2011 - September 2017
Graduated with a 3.7 GPA
This program put the polishing touches on my healthcare administration training. In-depth immersion in the historical and current literature of healthcare delivery and leadership improved my eye for identifying emerging trends and developing timely strategies to position organizations to either take advantage of those trends and/or mitigate risks associated with them.
MHA IN HEALTHCARE ADMINISTRATION, CAPELLA UNIVERSITY
July 2009 - December 2010
Graduated with a 3.8 G.P.A.Â
Acquired the necessary training to become an effective leader within the healthcare sector. A strong emphasis was placed on healthcare delivery, financing, population health management, business literacy and problem solving.
BACHELOR OF SCIENCE INÂ HEALTHCARE MANAGEMENT, ANTHEM COLLEGE
May 2007 - May 2009
Graduated with a 3.1 G.P.A
This program paved the initial foundation of my healthcare management training learning the basics of healthcare leadership.
ASSOCIATE OF SCIENCE IN MEDICAL CODING & BILLING, ANTHEM COLLEGE
September 2005 - March 2007
Graduated with a 3.2 G.P.A
Developed the training necessary to abstract code and bill from physician and hospital medical records. I learned coding guidelines, payer reimbursement methodologies and revenue cycle metrics and their importance.
CERTIFIED PROFESSIONAL CODER (CPC), AMERICAN ACADEMY OF PROFESSIONAL CODERS
Expires February 2022
ID#01140013 - Active and successfully maintains CEU's as required to maintain certification and to stay abreast of coding changes
CERTIFIED REVENUE CYCLE EXECUTIVE, AMERICAN ASSOCIATION OF HEALTHCARE ADMINISTRATIVE MANAGEMENT
Expires July 2022
ID#91913 - Active and successfully obtains CEU's as required to maintain certification and stay ahead of revenue cycle industry changes
SKILLS
Knowledge & Expertise
TEAM BUILDING
Advanced
REVENUE CYCLE MANAGEMENT (HOSPITAL, PHYSICIAN & SKILLED NURSING FACILITY)
Advanced
EPIC, GE CENTRICITY, EVOLV, CERNER, POINT CLICK CARE, ATHENA, ECLINICALWORKS AND MEDITECH
Advanced
PROJECT MANAGEMENT
Advanced
"The blueprint to achieving your goals doesn't have to be pretty, just make a plan, give it all you got and never give up!!"
Dr. Mellisa Meeks
